If you do not have WS-FTP, download a free copy at:
http://www.ipswitch.com
Please note that there are a number of older and current
versions of WS-FTP floating around. As a result, some of the instructions
provided here cannot possibly reflect all the versions.
The only small difference you may encounter is where some
of the options can be found (depending on the client version you're
using). In any event, everything is pretty well much the same.
Setting up WSFTP:
1.your WSFTP client
2. The dialog box "WS_FTP" Sites should display. If not, click the
"Connect" button.
3. Select "New"
You should see this dialog box:
You'll be taken through
these options:
1. New Site/Folder: Choose a name for
this account
2. Host Name or IP address:
yourdomain.com
Note: no www. or http:// please
on the newer releases of WS-FTP - just "yourdomain.com"
3. User ID: Main system login
4. User Password: Main System Password
5. Select "Save Password."
6. Select "Finish."
Done! Your can now FTP into your site
Notes About WSFTP:
Main Username and Password:
The main Username and Password was sent to you in your welcoming email,
and are also the same ones used to access C-Panel. If you've changed your
"main" Username and Password before setting this up, then
use you must use them instead.
Trouble accessing your site via FTP:
This can sometimes occur if your accessing the Internet from behind a
firewall, personal router, or using an Internet connection sharing system
such as NAT (Network Address Translation). This is often a class case
scenario in a home or small office where several computers are being
shared by one Internet connection. Symptoms include, difficulty logging
in via FTP, and or maintaining a reliable upload or download session. If
this is the case, try "Passive Mode."
Setting Passive Mode:
1.the WSFTP account manager
2. Highlight your account
3. Select "Properties"
4. Select the "Advanced" tab
5. Check the box called "Passive Transfers."
6. Click "OK"
Select passive mode, click "OK", and try
it again.
How to view all files in your account (For
Advanced Users).
Advanced users may want ability to view "all hidden" files
in their directory. While most of these are critical system files, there
are a few, which can be manual.htmlly edited by "Advanced Users." This is
done by inserting an entry into the "File Masking" feature in the client.
Unmasking Hidden Files:
1.the WSFTP account manager
2. Highlight your account
3. Select "Properties"
4. Select the "Startup" tab
5. In the "Remote File Mask" window, enter -a
The -a command will unmask all files in your web account.
Final Note:
NEVER REMOVE OR ALTER FILES, WHICH HAVE BEEN CREATED BY THE SERVER or
C-Panel!!
Unless you're an advanced user, please leave all files
that have been created by the system alone! Doing otherwise could cause
serious problems with your account, and in some cases take it offline
completely. When in doubt "ASK",
do not Delete!